How to make a
Warranty Claim

How to make a Warranty Claim

If you do have a problem with your home, how you make a home warranty claim will depend on the section of your warranty that applies. You will need to check your Certificate of Insurance and policy wording, for details of the cover provided. Here is a brief overview of what is and isn’t covered through home warranty claims in the majority of cases.

What Is Usually Covered

Major damage to the structural elements of your home

What Isn’t Usually Covered

Wear, tear or lack of maintenance

Fire, flood and accidental damage (this is covered by a home buildings policy)

Snagging issues related to a new home

If you are unsure about your structural warranty claim, please get in touch with us.
Our claims team will guide you through the home warranty claim process so that we can help you as quickly as possible.

or contact the Team below

Call the Build-Zone Team
0345 230 9873
Contact Us