Build-Zone joins the Consumer Code for New Homes (CCNH)

Offering robust protection for homebuyers

From 1st October 2023, all new homes registered with Build-Zone will be covered under the Consumer Code for New Homes (CCNH), which offers robust protection for individuals and families investing in newly constructed homes. It is approved by the Chartered Trading Standards Institute (CTSI), which mandates requirements for all registered developers.

The code aims to enforce best practices in the marketing, selling, and purchasing of new homes while also setting high standards for post-sales customer care services. CCNH work with warranty providers, signed up as Code users, who ensure detailed monitoring and code enforcement together. By joining the CCNH, Build-Zone will be aligned with other warranty providers in the market, helping to raise standards for developers and builders

Build-Zone are committed to upholding the highest industry standards for developers and house builders benefitting from new home warranties. Our dedication to excellence aims to help both consumers and developers alike.

By joining the Consumer Code for New Homes, we promote a collective voice within the industry, fostering collaboration and ensuring quality throughout the new home-buying process.

To find out more about the Consumer Code for New Homes, please visit below

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0345 230 9873
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Please note, all plots registered before 1st October 2023 remain covered by the Build-Zone Code of Conduct which can be downloaded here.